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   Oracle Consulting Chennai

In the new global economy, organizations face a host of challenges when trying to compete effectively in the worldwide marketplace. With the Oracle E-Business Suite, applications and technology combine to accelerate industry specific processes. This enables organizations to 'Think, Work & Manage Globally'.

Glasoftware  is a rich  Oracle experience  with over 10 years of experience with helping organizations move to an integrated ERP environment using Oracle E-Business Suite products. Our flexible engagement models combined with a mix of experienced functional and technical Oracle consultants with rich industry exposure enable us to quickly respond to varying customer needs, be it migration/upgrade, fresh implementation or post-implementation support.

 

  • ORACLE E-BUSINESS SUITE CONSULTING
  • Get the most out of your investment in the Oracle E-Business suite with our high quality and affordable approach that uses a balanced mix of onsite and offshore resources, backed by a set of internet-based project management tools.
  • DEMAND PLUS
  • Maximize your investments in Oracle Applications and reduce recurring overheads through a unique engagement model that looks at providing the right support at the right time, and can be tailored to suit your requirements.
  • DEMAND PLUS DBA SERVICES
  • Our team of skilled DBAs and Oracle consultants help you put in place an ideal team to support your Oracle system.

All these services are offered under the Demand Plus brand which offers our customers flexibility to pick and choose the type, area and duration of service based on the requirements and budget.

Our skills on Oracle E-Business Suite cover expertise in the following areas:

Oracle E-Business Suite is the most comprehensive suite of integrated, glocvbal business applications. With hundreds of cross-industry capabilities spanning enterprise resource planning, customer relationship management and supply chain planning, the suite helps organizations effectively manage the complexities of working in global business environments.  

Glasoftware has for many years been implementing, upgrading and supporting Oracle's e-business application suite. Working closely with Oracle's On Demand division, we have gained a wealth of experience through pan-European and Asia Pacific Implementations.

We offer an end-to-end set of services that help you get the most out of your investment in the Oracle e-business suite. Our high quality affordable approach to implementation uses a balanced mix of on & off shore resources, backed by a set of internet based project management tools.

  • ORACLE E-BUSINESS SUITE SERVICES
  • Business case development with ROI
  • Process Mapping
  • End-to-end implementation or upgrades using a blended onsite-offshore approach
  • Data Conversion and Migration
  • Development of enhancements
  • Enhancement Review against latest functionality to maximize vanilla use
  • Testing using our dedicated offshore testing service
  • Rapid Implementations using a pre-configured toolkit approach
  • Training
  • Packaged Solution Deployment - Fixed Assets
  • OUR CORE ORACLE E-BUSINESS SUITE SKILLS
  • Process Manufacturing
  • Discrete Manufacturing
  • Purchase to Pay Cycle
  • Oracle Financials - including GL, AP, AR, FA and Cash Management
  • Order to Cash
  • Supply Chain Planning
  • EDI
  • Workflows/Enhancing Workflow
  • Technical Work (Reports, Forms, PLSQL, Data Warehousing, Interface etc)
  • Application DBA Performance Management

Keeping pace with change in a global business environment is something organizations face every day. Changes that impact infrastructure require careful control, especially when integrating new components or upgrading existing components.

Glasoftware has created a unique engagement model 'Demand Plus', that helps you maximize your investments in Oracle Applications and reduce recurring overheads. Based on the experience garnered over the years of supporting multinationals, the service looks at providing the right support at the right time, and can be tailored to suit your requirements. Its blend of onsite and offshore services keeps maintenance costs low, while the efficient support process frees your organization to focus on mission critical objectives.

  • A SUPPORT DESK WITH A DIFFERENCE
  • Provides application management system for all functional and technical needs
  • Delivers quality solutions in committed turnaround time
  • Develops adhoc requirements
  • Enhances existing customizations
  • Manages your Oracle SR's
  • Watches Oracle patches/releases for potential application
  • Performs patch impact analysis on demand
  • Offers flexible working models

  • TRANSITION TO ORACLE HOSTING SERVICES
  • Checks for compliance on Customizations, Extensions, Modifications, Localizations and Interfaces (CEMLIs)
  • Makes your CEMLIs Oracle-compliant
  • Modifying Code
  • Performance Tuning
  • Helps you adhere to Oracle's Hosting Service standards with documentation for
  • Installation Scripts (MD120)
  • Technical Specifications
  • Functional Specifications

  • ENABLES YOUR INTERNAL ORACLE PROJECT EXECUTIONS
  • Consolidates your existing Customizations to facilitate reuse in future projects
  • Prepares/completes your documentation on
  • - Installation Scripts (MD120)
  • - Technical Specifications
  • - Functional Specifications
  • Performs Recursive Testing
  • Conducts new feature/functionality benefits exercise
  • Glasoftware is an Oracle Partner with more than 10 years of IT experience and is an established offshore delivery center in India
  • We are proficient in working with Oracle's On Demand as an 'Implementer'
  • We have a track record of supporting a large multinational based in Middle-East  Countries on Oracle E-business suite
  • The experience of implementing, upgrading and supporting Oracle Applications and its interfaces offshore with multiple countries
  • Our rich resource pool with varied domain and deep IT experience

Each Oracle environment is different and keeping the environment highly available takes knowledge, a broad mix of skills and experience. This is not possible for a single individual to attain.

Many organizations have availed of better quality Oracle Application and Database Management services and significant savings by replacing full-time DBA's with off-shore support services.

But finding the right team that unlocks the potential of your Oracle technology and gives you the confidence of uninterrupted up-time is not always easy.

Our Demand Plus DBA services are designed to help put in place an ideal team that supports your Oracle system. Our team of skilled DBAs and Oracle consultants work with you to configure a program that is best suited to your requirements.

What we provide you is an extension to your own IT capability that is flexible enough to provide cost-effective basic development services or more comprehensive plans for production and mission-critical Oracle systems.

  • MANAGED DBA SERVICES
  • Monitoring instance parameters and health of the system
  • Monitor alert log and other application-related logs and take corrective actions
  • Install application and security patches
  • Monitor application, database usage and record the data for further analysis
  • Check performance parameters and tune accordingly
  • Manage application or database cloning
  • Monitor and manage COLD or HOT database backups
  • Timely CEMLI promotion through various application environments
  • Extended support during month-end closing activity
  • Quick response emergency support for production instance outage
  • Managing users, responsibility, profiles
  • Support for Oracle Real Application Cluster database
  • Support for backup and recovery through 'Recovery Manager (RMAN)'
  • Support for Oracle Dataguard
  • Managing advanced database security configuration
  • Support for Oracle Enterprise Manager and Oracle Application Manager Tool

  • DBA CONSULTING SERVICES
  • Database and application assessment and upgrade / migration
  • Project planning & management
  • Installation of applications, new features and functionality
  • Business continuity solution design and implementation
  • Implementation of backup and recovery solutions
  • High availability solution design and implementation
  • Integration service - with Oracle or non-Oracle applications
  • Performance assessment and tuning
  • Implementation of advanced database, application security configuration

Oracle Apps – CRM Service Suite Implementation / Customization

(Includes Depot Repair, Service Contracts, Install Base)

Some of the extensions and customizations are the following:

Completely automated Repair process work flow

Simplified repair order creation

Technician time clock functionality

Repair Order Item Upgrades and substitutions

Customizable traveler reports with bar codes